Contact

How Can We Help Today?

Owned and operated by Aurelia Private Holdings LLC, our team is ready to assist with orders, product questions, or anything about your space.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@homepulseliving.com
Response within 24 hours
Toll-Free Concierge
(855) 970 8004
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, with transit typically taking 7 to 10 business days

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your package from our warehouse to your door in real time.

What is your return policy?

We offer 30-day returns on eligible items. If something does not work for your space, please refer to our Return Policy page for detailed instructions on how to start the process.

Can I exchange a product for a different model?

Exchanges are handled through our returns process. Check our Return Policy for full details.

How do I choose the right smart product for my home?

Each product page includes detailed specifications, dimensions, and feature breakdowns so you can compare options. If you are unsure which smart air fryer, smart mirror, or robotic lawn mower fits your setup, send us a message and we are happy to help you decide.

Do your products require professional installation?

Our products are designed with home setup in mind. Each item ships with detailed instructions so you can get everything up and running in your space. If you run into questions during setup, our support team is available to walk you through it.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Order Status or Tracking
Returns or Exchanges
Smart Air Fryer Questions
Smart Toilet or Mirror Questions
Robotic Lawn Mower Questions

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Support

We respond to every inquiry within one business day so your questions never go unanswered.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

If a product is not the right fit for your space, our return policy makes the process simple and straightforward.

Free Continental Shipping

Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.